High Timber Retreat

Cabin was cleaned and great location. All needed was available.

We loved the cabin. The cabin was very clean. Great location!

Had a wonderful time in the mountains. View was awesome and the cabin was beautiful!

Excellent customer service. Very friendly and helpful. Beautiful cabins and views.

This cabin was top notch! The inside is spacious, well decorated and spotless. It was located in a great area with amazing views! We will definitely return again!

The entire process, from booking to checking in was easy and stress free.

This was our 3rd stay with Hearthside and the cabins are always clean and beautiful! The first year we were married in one of the cabins and we have came back every year for our anniversary! See you again next year!

Express check in was a breeze, we booked a 4 night stay last minute no problem

So much fun but also very relaxing. The perfect getaway!

Lovely! Mountain views are impressive and the cabin was cozy and comfortable,

The express check in was easy, and we had no issues during our stay. It was quiet, peaceful, relaxing and refreshing! You will definitely be seeing again for a future get-away.

Clean, easy to check in/out, felt at home, peaceful, just wish there was more of an area for a dog outside

Everything was great except our experience with the hot tub. We used it our first night and the water seemed a bit on the grimy side. Other that that small issue everything else was outstanding.

Loved the cabin. Loved our getaway. We cannot wait to visit again!!

Enjoyed our stay a lot!!! Good view, love this area. Wish we had a few more towels. Also, the outlets in the upstairs bathroom don't work. Very inconvenient.

Clean,nice view ,a little far from town, enjoyed it alot.

The resort was beautiful. Only negative that we saw was the cleanliness of the cabin could have much better. The windows were filthy and the floor needed to be swept and mopped when we got there, we were pretty disappointed with that. Other than that it was great. The TV's need to be updated. I have not seen a CRT style big box tv in several years.

Lovely place. Could do with better mattress's on couches. Nice amenities. Stronger jets on hot tubs would be nice also.

Everything was excellent. Cabin was clean and well maintained. Will definitely come back

Very nice cabin. Only complaint is the mattress was hard and uncomfortable. Otherwise, very clean and accommodating.

Comfortable cabin with a great view. A starter kit of dish-washing liquid, shampoo/conditioner and body lotion would have been appreciated.

Well, we looked for hours for the right cabin for our family. Then we were notified 4 days before our stay it had sold. They put us in another cabin, although nice, it did not have the items we wanted that the first cabin offered. Hearthside moved us into a cabin that met our needs. We were thankful for theie willingness to accommodate us on our vacation.

The cabin was very clean and Robin was excellent in assisting us with our same day booking of the cabin on Sunday, June 19th. Our initial booking was with Gatlinburg Falls Resort, however when we arrived to our cabin on Saturday, June 18th we were very disappointed in the quality of our cabin and how dirty it was. I called HearthSide Cabins Sunday Morning and Robin had us in our Cabin by noon. Thank you so much for making an experience that was originally disappointing to an exceptional experience and we will return to HearthSide Cabins again.

We had a great stay and will be back! Everything was good. There were several dirty spots on couches and the mats in the loft that could've been cleaned. Other than that, we loved our stay.

Fantastic! Well maintained property with a priceless view. Management team was a pleasure to work with - friendly and helpful.

We loved our stay. I was surprised cabins were next to each other but wasn't a problem. Loved the view! The departure instructions in the email for trash may need clarified a bit - it says set them beside the trash can but doesn't say 'inside'. The visitors in the cabin across from us left theirs outside and we actually got to see a male bear. He was looking for food in their trash then walked right past our cabin porch and back into the woods. It was amazing to see him so close! The hot tub jets on the outer side (by porch railing) were not fully working. Great stay, quiet and peaceful.

It was beyond 5 stars, I loved it so much.

The cabin was so clean and I had everything I needed.

great experience. wonderful cabin. outlets in both bathrooms were not functioning.

Quick response to a small issue in the cabin - Very friendly and accommodating staff - Very enjoyable stay!